03 / 08 — Services

AI Automation

In short

Repetitive work costs time and creates errors. We automate workflows between your systems — classically via API and script, and with AI wherever language, documents or decisions are involved. The result: processes that run reliably and ask a human precisely when something is unclear.

01

How it works.

The typical data flow — from input to result. Every station is replaceable and adapted to your systems.

  1. 01Inbound (mail/PDF)
  2. 02AI classifies
  3. 03Extract data
  4. 04Check & approve
  5. 05ERP / CRM
quell-code / agent-workflow· 21 nodes · 19 connectionsrunning
Triggers AI agent Agent tools Actions Index knowledge (automatic) Email IMAP Phone Asterisk Form Webhook Chat Website Switch Detect type Filter Spam & GDPR AI agent plans & acts Local LLM Vector DB SQL CRM Calendar Approval Human check Reply Mail / SMS Ticket create ERP Book order Team notify New document Text & OCR Embeddings Vector DB Inbound AI Action Email Form Call AI agent Knowledge CRM Reply Ticket Done
Close-up of glowing red optical fibres
Analytics dashboard with charts and metrics

02

What we deliver

Business processes that run themselves — with intelligent assistants and integrations.

  1. 01Process analysis: where does automation pay off, where not?
  2. 02Email, ticket and document workflows with AI classification
  3. 03Integrations between ERP, CRM, shop, accounting and your own tools
  4. 04Intelligent assistants for sales, purchasing and administration
  5. 05Web services (REST, SOAP), webhooks and scheduled jobs
  6. 06Logging, error handling and approval steps

03

A look at the code.

This is what an excerpt from a typical project looks like — readable, commented and without magic. That is exactly how we hand code over to your team.

PythonNode.jsPHPLuaRESTSOAP
workflow.tsExample
on("mail.eingang", async (mail) => {
  const art = await ki.klassifiziere(mail, ["Bestellung", "Reklamation", "Frage"]);
  if (art.sicherheit < 0.85) return aufgabe.an("Innendienst", mail);   // Mensch entscheidet

  const daten = await ki.extrahiere(mail.anhaenge, BestellSchema);
  await erp.auftrag.anlegen(daten);
  await crm.notiz(mail.absender, `Auftrag ${daten.nr} automatisch erfasst`);
  log.info("automatisiert", { id: mail.id, art: art.name });
});

04

What you get out of it.

01

Less routine

Recurring input takes care of itself.

02

Fewer errors

Validated against master data before every booking.

03

Full traceability

Every decision is logged.

04

Human in the loop

Uncertain cases go straight to the team.

05

Typical scenarios

PythonNode.jsPHPLuaRESTSOAPWebhooksLLMsCronT-SQL

03.1

Inbox

Incoming mail is read, categorised, linked to customer data and a reply is drafted.

03.2

Order processing

Orders from shop, email and PDF arrive validated and uniform in your ERP.

03.3

Reporting

Weekly reports are generated, annotated and sent automatically.

03.4

Master data

Reconciliation and clean-up across systems before duplicates get expensive.

07

Frequently asked questions

Which processes suit AI automation?

Especially high-volume workflows with unstructured input: emails, documents, forms, requests. Clearly rule-based steps we automate classically; AI is used where text has to be understood or classified.

What happens when the AI is unsure?

We build in confidence thresholds and approval steps. Uncertain cases go to a human, and every decision is logged.

Do we need new software for this?

Usually not. We connect your existing systems through their interfaces and add only what is missing.

Ready when you are

Let’s talk.

Describe your project in a few sentences — you’ll get an honest assessment of feasibility, effort and the way forward.

E-Mail
info@quell-code.com
Phone
Call-back on request
Response time
usually 2 working days
Languages
Deutsch · English · Türkçe